Windows - Removing and Re-adding Outlook account
IMPORTANT THE INSTRUCTIONS HAVE CHANGED
Before you start be sure you have done the following:
- Go to http://office.com and login with current email and new password (that was emailed to you).
- Walk through the steps and reset your password when prompted. It will ask you to register your cell phone as Two Factor Device, go ahead and do that.
Step 1 Outlook
-
Open Microsoft Word and click on your Picture/Initials in the upper right. Then click Sign Out and close Word.
- Close Outlook if it is open.
- Press the windows key, type in Control Panel, and click on it.
- Change the view by clicking on Large icons and change it to Small icons, then click on Mail
- After that click Show Profiles
- Select each of the Profiles listed and press remove on each one, once all profiles are removed press OK.
- Launch Outlook, it will prompt you to name the new profile you can name if whatever you'd like. Then press OK.
- Your email should auto populate, if it doesn't type in firstname.lastname@cloudinventory.com and then press Connect.
- Uncheck the box to setup a mobile account and then hit Done.
Step 2 Microsoft Teams
- Click Initials/Picture in the upper right-hand corner, click sign out.
- Choose option use another account
- Sign back in with email and new password.
Step 3 OneDrive
- Click on the sys tray in the bottom right hand corner of your desktop, then click on the OneDrive icon.
- Click on the gear icon in the upper right, click on Settings.
- Go to the Account Tab and then click on Unlink this PC under your account it should show first.last@dsionline.com
- If presented with the screen below go ahead and close out of it. Then press the windows key and reopen OneDrive.
- Sign back in with first.last@cloudinventory.com and new password.