CI hosted ERP support, JDE, SAP, EBS
We host several different ERP environments and resources in our private data center. Some of those systems are supported by 3rd parties such as Spinnaker. To get help with any of these systems or report a problem, a support request needs to be submitted to the IT ServiceDesk. IF a 3rd party needs to intervene, IT will use the provided information to open a support request with that partner on your behalf. This is so we can track these issues/requests internally for our records.
Link to request: Data center hosted ERP support
https://servicedesk.nextworld.net/support/catalog/items/177
Link to Spinnaker support process: CI hosted ERP - Spinnaker support
https://nextworld.atlassian.net/wiki/spaces/OP/pages/3041789783/CI+hosted+ERP+support+through+Spinnaker
- Choose the ERP
- Search for and select the appropriate version if known
- You can select 1 or many
- Give us as much info as you can about the request or issue.
- Place the request